Shipping Information

If you need assistance with an existing order, please contact us at:
service@jersifyhome.com

Order Processing Time

We generally ship orders within 72 hours (3 business days).
During peak periods, processing may require an additional 1–2 business days.
If we anticipate a delay, we will notify you via the email provided at checkout.

Shipping Address

Orders are shipped to the exact address entered at checkout.
Please ensure your address information is accurate.
A tracking number will be sent to you via email once your order ships.

Carrier Pickup Schedule

USPS: Monday–Saturday before 11 a.m. EST (holidays excluded)
UPS: Monday–Friday before 1 p.m. EST (holidays excluded)

Rush Shipping

If you need expedited shipping, email us before placing your order with the subject line:
“RUSH – Shipping Request”
We will provide available options and any additional costs.

U.S. Shipping Policy

Once the tracking status shows “Delivered”, the carrier has completed delivery.
We are not responsible for lost or stolen packages after delivery.

If you require additional security, you may request:

• Insurance

• Signature confirmation

Please contact us before ordering so we can update your invoice.

If your doorstep is not a secure location, consider leaving a note for your carrier or request signature confirmation.

International Shipping

International orders typically arrive within 5–9 business days after shipment.
Customs processing may occasionally extend delivery to 2–4 weeks depending on your country.

All packages shipped outside the U.S. are marked as “Gift” to help reduce Customs delays.
Buyers are responsible for any import duties or taxes required by their country.

We are not responsible for lost or stolen international packages.
Insurance or signature confirmation can be added upon request.